Shipping and Returns

We ship to all EU countries and Switzerland. Please get in touch with us via contact@nove.store if you live somewhere else and we will find a solution.

 Shipping Costs and Shipping Time

 We will ship your order within 24 hours of receiving your order on business days (excluding public holidays in Germany). 

Germany 1-3 business days (5 EUR)
EU Countries 3-8 business days (10 EUR)
Switzerland 3-8 business days (10 EUR)

 Returns

Returning costs are not covered, but we pay a CO2 compensation for every return. Please check the size guide carefully before placing your order. 

Please send your return to

Nove UG
Hasenheide 73
10967 Berlin
Germany

If you face any problems with a return, please get in touch: 
contact@nove.store or +49 (0) 163 834 94 29.